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Return Policy

At e-Com Arabia, we are committed to providing high-quality digital products, including online courses and ebooks, designed to enhance your digital marketing and e-commerce skills. Due to the digital nature of our products, we have a no-return policy, which is outlined below.

Digital Products

Our digital products, including but not limited to online courses and ebooks, are deemed “used” after download or opening. This unfortunately means we have a strict no-return, no-refund policy for any digital product purchased through our website.

Refund Policy

Since our products are digital and cannot be returned, we cannot offer refunds once a product is purchased. We encourage you to review the product details, including course outlines and ebook summaries, carefully before making a purchase. If you have any questions about a product, please contact us before buying.

Course Access

Upon purchasing an online course, you will have immediate access to the content. Please ensure that you have the necessary technology (including internet access) to use the course materials. If you encounter technical difficulties accessing or using the course, please contact our support team for assistance.

Exceptional Circumstances

While our policy is no returns or refunds, we understand that there may be exceptional circumstances. If you believe your situation warrants an exception, please contact us with a detailed explanation of your issue. We will review your request on a case-by-case basis. Approval of any refund under exceptional circumstances is at the sole discretion of e-Com Arabia.

Contact Us

If you have questions or concerns about our Return Policy, please contact us via the contact form on our website’s contact page. We are here to assist you and ensure your satisfaction with our products and services.